Shipping Policy
Customer Service Email: contact@leathie.com
Customer Service Phone: (+44) 95 234 414
Company Address: Westminster Bridge Rd, London SE1 7HJ, United Kingdom
leathie.com is operated by PPCImpact, LLC specializing in selling leather products, operated by Hamza Achahboun. This company is a registered business located in the united states under the name . It was registered on 2023-05-31 and has an EIN Number of 35-2836301.
Leathie.com Shipping Policy
At Leathie, we are committed to delivering high-quality leather products with efficient and reliable shipping. Below are the details of our shipping policy.
Processing Time
All orders are processed within 1–3 business days. This is the time required to prepare your items for shipping, including quality checks and packaging. Orders are not processed or shipped on weekends or public holidays.
Shipping Time
Once your order has been processed, it will be shipped using our standard free shipping within the United Kingdom. The delivery time is typically 1–3 business days from the date of shipment.
Tracking Your Order
Once your order has been shipped, you will receive an email with the tracking information. This will allow you to monitor your shipment’s progress until it arrives at your doorstep. If you do not receive your tracking details, please contact our customer service at contact@leathie.com or by phone at (+44) 95 234 414.
Shipping Delays
While we aim to ensure timely deliveries, occasional delays may occur due to unforeseen circumstances, carrier issues, or address inaccuracies. If your order is delayed beyond the expected delivery time, please reach out to our support team for assistance. We are here to help and will keep you updated on the status of your shipment.
Order Cancellation and Modification
Customers have a 24-hour window from the time of purchase to request order modifications or cancellations. If you need to make changes, please contact us at contact@leathie.com as soon as possible. After the 24-hour period, your order may have already been processed and shipped, making modifications impossible.
Please ensure that the shipping address you provide is accurate, as Leathie cannot be held responsible for lost packages due to incorrect addresses.
International Shipping
At this time, Leathie.com only ships within the United Kingdom. We do not offer international shipping services. We apologize for any inconvenience this may cause and are constantly working to improve our services.
Tracking Shows Delivered But Not Received?
If your tracking information shows that the package has been delivered but you have not received it, please:
- Check with neighbors or household members to see if they received the package on your behalf.
- Verify the shipping address provided in your order confirmation email.
- Contact the courier for further details on the delivery.
If the package cannot be located, please contact us with proof of non-delivery, and we will work with you to resolve the issue, including issuing a refund if necessary.
If you have any other inquiries or need assistance, please feel free to reach out to our customer service team at contact@leathie.com or by phone at (+44) 95 234 414.
